Privacy Policy

1. Information We Collect

Echo AI collects information to provide and improve our visibility intelligence service:

• Account Information: Email address, name, password (hashed)
• Brand Profile: Company name, website, industry, competitors
• Experiment Data: Prompts, target brands, visibility metrics
• Usage Data: Login activity, API usage, feature interactions

2. How We Use Your Information

• To provide AI visibility analysis through our Monte Carlo simulation engine
• To track your brand mentions across OpenAI, Anthropic, and Perplexity
• To generate visibility reports and competitive benchmarks
• To process payments via Stripe (we do not store payment card details)
• To send service notifications and product updates

3. Data Storage and Security

Your data is stored securely using:

• PostgreSQL database hosted on Railway with encrypted connections
• Redis for session caching with TLS encryption
• JWT-based authentication with secure token rotation
• HTTPS encryption for all data in transit

4. Third-Party Services

Echo AI integrates with the following third-party services:

• OpenAI API: For GPT-based visibility analysis
• Anthropic API: For Claude-based analysis
• Perplexity API: For search-augmented analysis
• Stripe: For payment processing
• Railway: For infrastructure hosting

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account
• Export your experiment data
• Opt out of marketing communications

6. Data Retention

We retain your data for as long as your account is active. Experiment results are stored for 12 months for historical analysis. Upon account deletion, personal data is removed within 30 days.

7. Contact Us

For privacy inquiries, contact our Data Protection Officer at [email protected]